We’re here to help with marketplace-related questions, product information, and general order support.
If you need assistance before or after purchase, you can contact our team through the email below. We aim to provide clear guidance around marketplace processes, digital access workflows, and product-related enquiries.
Questions may relate to products available on the marketplace, delivery methods, account access, or general website information.
As products may involve different providers, some support processes can vary depending on the original software source.
We can assist with:
- Order support
- Digital access questions
- Product enquiries
- Marketplace information
- Licensing clarification
- Delivery assistance
- General account questions
Messages are reviewed in the order received. Response times may vary depending on enquiry type and whether external provider coordination is required.
Contact Us
Email: [email protected]
Please include relevant order details where applicable to help us review your enquiry more efficiently.
Company Address
Ekisoka Media SMC Limited
P.O Box 904075 Jinja,
Uganda